Village Pet Care is committed to providing the highest quality pet care in North America.

Who We Are

Experienced

Deeply-experienced industry pet lovers who acquire good companies and help make them great.


Passionate

We utilize innovative, industry-leading processes and software to drive business results and delight our clients.


Professional

Backed by global growth equity investor General Atlantic, with over $70 billion in assets under management.

 

Our Vision

We created Village Pet Care with a mission of transforming the North American pet services space.

Our belief, and commitment, is that by building a pet services company at scale, our resources and expertise will deliver the highest quality pet care for North American pet parents.

We will also seek to provide attractive job and advancement opportunities for the thousands of employees that will work with Village Pet Care.

Our Values

ACCOUNTABLE

We do what we say and say what we do. We hold ourselves, and each other, accountable. And we do the right thing, even when no one is looking.

TOGETHER

We are in this together, and united in our passion for pets. It takes a village, and we are at our best when we do it together.

TRANSPARENT

Clear is kind. We are direct, proactive, and honest in our communication - even when it’s difficult.

INSPIRE

We are leaders and self-starters. We challenge the status quo by innovating, continuously learning, and inspiring others.

PET PURPOSEFUL

We put pets first by treating them as part of our family. Pet safety, health, and enrichment are always our top priorities.

PLAYFUL

We live life like a happy puppy - we have fun and find joy every day! We love to laugh, and we don’t take ourselves too seriously.

Our Equity Partner, General Atlantic

General Atlantic is a leading global growth equity firm with more than four decades of experience providing capital and strategic support for over 445 growth companies throughout its history. Established in 1980 to partner with visionary entrepreneurs and deliver lasting impact, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with great entrepreneurs and management teams to scale innovative businesses around the world. The firm currently has over $70 billion in assets under management, more than 200 global portfolio companies across six thematic investing sectors, and 16 offices worldwide. 

For more information, please visit www.generalatlantic.com.

Click here to read our Village Pet Care press release. 

Our Sales Process

The target time frame from the executed LOI to closing is 60 days or less.

Interested in Taking the Next Step?

We’d love to hear from you if you’re interested in selling your business, either today or in the near future.

Testimonials

Planning for the future is challenging, especially if you are thinking of selling your business. Who you decide to sell to is critical. 

Here’s what previous business owners who’ve sold to us are saying about their experience with the Village Pet Care team.

Our Brands

Dozens of pet resorts have joined the Village Pet Care family, and we are growing rapidly!

Animal House

Jacksonville, NC

Animal House

Wilmington, NC

My Three Dogs

Charleston, SC

My Three Dogs

North Charleston, SC

My Three Dogs

North Mount Pleasant, SC

My Three Dogs

Mount Pleasant, SC

My Three Dogs

Summerville, SC

Island Pawplex

Charleston, SC

Lucky Dog Bark & Brew

North Charlotte, NC

Reynolds Pet Resort

West Linn, OR

Reynolds Pet Resort

McMinville, OR

Dog City

Dallas, TX

FAQ's

Our investment approach in acquiring North American pet resorts is very straightforward – “buy good companies and provide the resources and expertise to make them great.” Village Pet Care focuses on acquiring “A and B” level pet service facilities throughout North America.  

Following the acquisition, our operating approach is to leave the acquired company’s brand name in place and retain current employees. Our experienced Regional Managers and support team will assist with best-practice back-of-house functions like payroll and accounting. 

Others in this industry have a broader approach buying both vet hospitals and pet resorts. We choose to have a singular focus specializing only in pet resorts. Our singular focus allows our team to provide a superior experience for sellers.

VPC provides benefits, including health insurance for all employees. We also help build skills with ongoing support and tools. In addition, VPC offers growth opportunities in our corporate team or at other locations, with many of our support team being general managers or owners from acquired businesses. 

We’d love to hear from you if you’re interested in being part of a local team or our head office.   

Contact us here: hello@villagepet.com

Shane Kelly, CEO

Shane has more than 20 years of C-level operating experience, spanning healthcare, veterinary, pet care services, genomics, and pharmaceuticals.

He has successfully built seven venture and private equity-backed companies, including four in the pet care industry.

Shane has completed more than 500 pet services and veterinary company acquisitions, and strives to create excellent returns for all stakeholders.

Michael Williams, SVP, Growth

Mike has over 20 years in new business development, construction and real estate management.

He has overseen real estate projects for well-known companies, including Cold Stone Creamery, Oakley, Luxottica, Best Friends Pet Care, and Destination Pet.

As Destination Pet’s co-founder and Chief Growth Officer, Mike built a successful team that oversaw growth from start-up to 100 locations.

Craig Pollack, SVP, Revenue

Craig has more than a decade’s experience acquiring and operating high-growth North American pet services businesses, and 25+ years as a successful entrepreneur.

His previous businesses include award-winning Vancouver dog walking company, Release The Hounds and industry-leading pet services company Jet Pet Resorts.

Craig’s passions are driving corporate growth while developing and maintaining a dynamic and positive corporate culture.

Joshua Dobbins, CFO

Josh has 20 years of financial and accounting experience as a CFO and in public accounting.

He has been a CPA for 18 years, providing audit, tax, consulting, litigation support, valuation, and management advisory services.

Josh has supported clients in the hospitality, construction, retail, e-commerce, non-profit, manufacturing, software, biotech, and broadcasting industries.

Miranda Zamarripa, SVP, Operations

Miranda has led top-performing teams in highly matrixed organizations for over 20 years. She drives growth by improving customer service, employee engagement, leadership, and workflow optimization.

She is a licensed veterinary technician who has led successful specialty veterinary hospitals.

Miranda holds Bachelor's degrees in Business and Organizational Leadership and loves helping others reach their potential.

Blaire Byrant, VP, M&A

Blaire has more than a decade of entrepreneurial, operational and mergers and acquisitions experience in the pet care industry.

He founded, operated and sold Club Fetch, a successful North Carolina pet care business.

Blaire uses his experience and passion for animals to help business owners take the next step in their business and career paths.

Colin Fletcher, Legal Counsel

Colin has broad experience as an attorney across various disciplines and industries. He has worked in government, private firm, and in-house settings, all of which have provided him with a holistic perspective to advise a growing company.

Prior to joining Village Pet Care, he was Of Counsel at a law firm in Denver representing clients on corporate matters and M&A transactions, Corporate Counsel for a growing pet care business in the United States focused on M&A activity, and Founding Attorney of his own law firm specialized in corporate matters for regulated industries.

Colin is passionate about growth and working closely with our business team to achieve results for our shareholders and stakeholders.