Village Pet Care is committed to providing the highest quality pet care in North America.
Who We Are
Experienced
Passionate
Professional
Backed by global growth equity investor General Atlantic, with over $70 billion in assets under management.
Our Vision
We created Village Pet Care with a mission of transforming the North American pet services space.
Our belief, and commitment, is that by building a pet services company at scale, our resources and expertise will deliver the highest quality pet care for North American pet parents.
We will also seek to provide attractive job and advancement opportunities for the thousands of employees that will work with Village Pet Care.
Our Values
ACCOUNTABLE
We do what we say and say what we do. We hold ourselves, and each other, accountable. And we do the right thing, even when no one is looking.
TOGETHER
We are in this together, and united in our passion for pets. It takes a village, and we are at our best when we do it together.
TRANSPARENT
Clear is kind. We are direct, proactive, and honest in our communication - even when it’s difficult.
INSPIRE
We are leaders and self-starters. We challenge the status quo by innovating, continuously learning, and inspiring others.
PET PURPOSEFUL
We put pets first by treating them as part of our family. Pet safety, health, and enrichment are always our top priorities.
PLAYFUL
We live life like a happy puppy - we have fun and find joy every day! We love to laugh, and we don’t take ourselves too seriously.
Meet The Village Pet Care Leadership Team
Our Equity Partner, General Atlantic
General Atlantic is a leading global growth equity firm with more than four decades of experience providing capital and strategic support for over 445 growth companies throughout its history. Established in 1980 to partner with visionary entrepreneurs and deliver lasting impact, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with great entrepreneurs and management teams to scale innovative businesses around the world. The firm currently has over $70 billion in assets under management, more than 200 global portfolio companies across six thematic investing sectors, and 16 offices worldwide.
For more information, please visit www.generalatlantic.com.
Click here to read our Village Pet Care press release.
Our Sales Process
- Financial Valuation: If you are interested in potentially selling your business, we'll ask that you provide some current and historical financials on the business. Once received, our M&A team will put together a valuation.
- Letter of Intent: Once we agree on terms, we’ll sign a Letter of Intent (LOI).
- Purchase Agreement: Next, we’ll conduct further due diligence - with your help - while working on the Purchase Agreement.
- Real Estate Onboard: We are flexible on real estate. If you own the property, we can purchase it from you at the time of sale or establish a long-term lease where we pay you rent. If the property is owned by a third-party landlord, we would ask to be introduced early in the process to come to terms with them on a long-term lease.
- Signing and Agreement: Finally, we’ll sign the agreement - and other legal documents - and close the sale!
The target time frame from the executed LOI to closing is 60 days or less.
Interested in Taking the Next Step?
We’d love to hear from you if you’re interested in selling your business, either today or in the near future.
Testimonials
Planning for the future is challenging, especially if you are thinking of selling your business. Who you decide to sell to is critical.
Here’s what previous business owners who’ve sold to us are saying about their experience with the Village Pet Care team.
Our Brands
Dozens of pet resorts have joined the Village Pet Care family, and we are growing rapidly!
My Three Dogs
Charleston, SC
My Three Dogs
North Charleston, SC
My Three Dogs
North Mount Pleasant, SC
Lucky Dog Bark & Brew
Charlotte, NC
Lucky Dog Bark & Brew
North Charlotte, NC
Lucky Dog Bark & Brew
Cornelius, NC
FAQ's
Our investment approach in acquiring North American pet resorts is very straightforward – “buy good companies and provide the resources and expertise to make them great.” Village Pet Care focuses on acquiring “A and B” level pet service facilities throughout North America.
Following the acquisition, our operating approach is to leave the acquired company’s brand name in place and retain current employees. Our experienced Regional Managers and support team will assist with best-practice back-of-house functions like payroll and accounting.
Others in this industry have a broader approach buying both vet hospitals and pet resorts. We choose to have a singular focus specializing only in pet resorts. Our singular focus allows our team to provide a superior experience for sellers.
VPC provides benefits, including health insurance for all employees. We also help build skills with ongoing support and tools. In addition, VPC offers growth opportunities in our corporate team or at other locations, with many of our support team being general managers or owners from acquired businesses.
We’d love to hear from you if you’re interested in being part of a local team or our head office.
Contact us here: [email protected]
